Communication

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Courses tagged with "Communication"

Communication - Curated Collection

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Release date: July 2018
Last updated: August 2024

This curated collection has been peer reviewed by Fellows of the RACP to help you find high quality CPD resources on communication.

Note: Access to this resource is currently available for College members only. Please ensure that you are logging in using your user ID and password. If you are unable to access the resource, or don't have access and feel that you should, please contact

If you would like to join RACP as your CPD home, please contact

Tags: Category 1 Educational Activities Curated Collections

Category: Curated Collections

Becoming an OTP Interviewer in Aotearoa New Zealand

Release date: May 2022
Estimated completion time*: 2.5 hrs

Gain an in-depth understanding of the process, context, and responsibilities involved in interviewing overseas-trained physicians (OTPs) in Aotearoa New Zealand.

*The estimated completion time is an approximate guide and does not account for time spent on optional additional readings and activities.

Course Details Enter Course

Topics
  1. Background and regulations
  2. The OTP journey
  3. Before you interview
  4. Conducting the interview
  5. The interview report and beyond
  6. Course wrap-up
  7. Toolbox
Version 1
Category: Self-paced online courses

Becoming an OTP Interviewer in Australia

Release date: September 2021
Estimated completion time*: 2.5 hrs

Gain an in-depth understanding of the process, context, and responsibilities involved in interviewing overseas-trained physicians (OTPs) in Australia.

*The estimated completion time is an approximate guide and does not account for time spent on optional additional readings and activities.

Course Details Enter Course

Topics
  • Background and regulations
  • The OTP journey
  • Before you interview
  • Conducting the interview
  • The interview report and beyond
Version 1
Release Date September 2021
Category: Self-paced online courses

Communication Essentials

Release date: November 2018
Estimated completion time*: 5 hrs

Developing an understanding of communications is important in a range of work and clinical scenarios. This resource addresses areas such as self-image, self-esteem, self-talk; and offers advice on external communication skills and why they are important in different situations such as with a patient, or a colleague.

*The estimated completion time is an approximate guide and does not account for time spent on optional additional readings and activities.

Note: Access to this resource is currently available for College members only. Please ensure that you are logging in using your user ID and password. If you are unable to access the resource, or don't have access and feel that you should, please contact

If you would like to join RACP as your CPD home, please contact

 

Tags: Category 1 Educational activities

Format: Each module consists of online reading materials, statistics and case studies. There are multiple-choice, true/false and short answer questions throughout the module to assist with your learning.

Modules

1. Internal Communications (30 mins)
2. External Communications - Part 1 (25 mins), Part 2 (25 mins)
3. Performance Feedback for Positive Change - Part 1 (30 mins), Part 2 (30 mins)
Authors: This was resource was developed by Fellows from The Royal Australian and New Zealand College of Radiologists
Version: 2
Release Date: February, 2014 Revised Date: November, 2018
Category: Self-paced online courses

Communication Skills

Release date: April 2016
Estimated completion time*: 2.5 hrs

We offer different pathways through our courses, so the percentage shown may be incomplete even though you have received your certificate.

The Communication Skills online resource is a self-directed resource covering communication skills and frameworks to help you work through everyday conversations you will have as a physician.

*The estimated completion time is an approximate guide and does not account for time spent on optional additional readings and activities.

Note: Access to this resource is currently available for College members only. Please ensure that you are logging in using your user ID and password. If you are unable to access the resource, or don't have access and feel that you should, please contact

If you would like to join RACP as your CPD home, please contact

 

Tags: Category 1 Educational activities

Learning outcomes

• Outline the steps needed to prepare for a communication task.
• Discuss the importance of active listening and non verbal communication.
• Apply the SPIKES and NURSE frameworks for discussing serious news and responding to emotion to your own practice.
• Discuss key considerations when providing information to a patient or family, including the use of appropriate language.
• Apply the ISBAR framework to your own setting.

Content

Video scenarios

• Part 1 – Handover
• Part 2 – Discussing serious news
• Part 3 – The adverse event
• Part 4 – Referral to palliative care

Skills toolbox

• Key communication skills – active listening, non-verbal communication
• Communication frameworks – ISBAR, NURSE, SPIKES
• Gathering information – patient cues, approaches to questioning
• Providing information – managing challenging interactions with patients, use of interpreters
Authors: Dr Robyn Thomas FRACGP FAChPM
Dr Karen Detering FRACP
Dr Sadie Dunn FRACP FAChPM MPallcare
Dr Katrina Gibson
Dr Beres Joyner FRACGP FAFPHM MMedHum
Dr Laverne Lok FRACP MPH
Dr Megan Phelps FRACP MMedEd
Dr Ranjana Srivastava FRACP
Dr Raj Tota FRACP
Dr Amy Waters FRACP FAChPM MMEd
Peer reviewers: Dr Josephine Clayton FRACP FAChPM
Dr Derek Eng FRACGP FAChPM
Dr Ian Kennedy FRACP
Dr Joseph Lee FRACP
Dr David Lester-Smith FRACP
Dr Sarah Thompson FAChPM
Version: 1
Release Date: April, 2016 Revised Date: N/A
Category: Self-paced online courses

Professionals' Essentials

Release date: February 2014
Last updated: November 2018
Estimated completion time*: 12.5 hrs

Strong professionals have a level of skill with regards to clinical leadership, resilience, and their personal style with dealing with others and workload. This module discusses methods of these skills to develop your own technique to improve as a clinical professional.

*The estimated completion time is an approximate guide and does not account for time spent on optional additional readings and activities.

Note: Access to this resource is currently available for College members only. Please ensure that you are logging in using your user ID and password. If you are unable to access the resource, or don't have access and feel that you should, please contact

If you would like to join RACP as your CPD home, please contact

 

Tags: Category 1 Educational activities

Leadership Management Cinical Leadership Effective Leadership Clinical Performance Leadership Styles Facilitator Resilience Leadership Skills Resilient Organisation Four Frames Strategic Planning Collegiate Relationships Five Practices Model Culture Successful Leaders Change Management

Format: Each module consists of online reading materials, statistics and case studies. There are multiple-choice, true/false and short answer questions throughout the module to assist with your learning.

Modules

1. Characteristics of Clinical Leadership (45 mins)
2. Leadership Styles and Resilience (30 mins)
3. Leadership Skills (30 mins)
Authors: This resource was developed by Fellows from The Royal Australian and New Zealand College of Radiologists
Version: 2
Category: Self-paced online courses