Self-paced learning
RACP members only
2.5 hrs
CPD Category 1
The Communication Skills online resource is a self-directed resource covering communication skills and frameworks to help you work through everyday conversations you will have as a physician.
- Key communication skills – active listening, non-verbal communication
- Communication frameworks – ISBAR, NURSE, SPIKES
- Gathering information – patient cues, approaches to questioning
- Providing information – managing challenging interactions with patients, use of interpreters
