Entrustable Professional Activities

LG12: Organisational unit management

Learning Goal 12

Organisational unit management

Lead and manage organisational units effectively

This activity requires the ability to:

  • apply and evaluate the organisational context and structure
  • apply and evaluate the role of the organisation and its chain of command during emergency responses
  • apply understanding of workplace diversity, including the consideration of disability and gender and sexual diversity
  • apply understanding of work health and safety / occupational health requirements within the workplace
  • operate within a hierarchy of responsibility, and seek advice when appropriate
  • access organisational information, such as policies, procedures, systems, processes, and plans
  • apply effective management principles to public health and other relevant organisations
  • demonstrate effective planning, timely delivery of outputs, and effective reporting
  • relate and link work plans to organisational and wider public health priorities
  • keep required records in a secure, structured, and accessible manner
  • follow allocated financial responsibilities, and understand basic accounting and budgeting processes
  • responsibly use and distribute public resources
  • oversee quality improvement activities and apply performance management techniques to improve public health practice
  • liaise with other health professionals and team members to ensure team cohesion, maximise impact, and reduce duplication and waste of human resources
  • advise on organisational governance issues
  • facilitate strategic and business planning
  • recognise and implement organisational anti-racist strategies to improve outcomes for Aboriginal and Torres Strait Islander peoples and Māori (tangata whenua)

Professional practice framework domain

Medical expertise

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • provide relevant medical expertise to guide decision making, such as on priority setting

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • recognise opportunities where medical expertise can add value

Communication

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • demonstrate effective and context-appropriate consultation methods
  • conduct meetings effectively
  • ensure that all important discussions with colleagues, multidisciplinary team members, and relevant stakeholders are appropriately documented
  • review communications written by junior colleagues
  • ensure appropriate use of interpreter services and translated materials

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • suggest appropriate communication methods and audiences relevant to the task
  • chair and/or take minutes at meetings

Quality and safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • adopt a systematic approach to the review and improvement of professional practice in the organisational setting
  • appraise options for organisational change to improve quality, including those based on theory of change
  • identify steps required to achieve organisational change, and use appropriate processes
  • identify and act on work health and safety issues
  • identify and act on diversity issues within the workplace
  • maintain personal physical and mental health and wellbeing
  • recognise and manage the impacts of organisational change

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • take reasonable steps to address issues if the safety of peers or community members may be compromised
  • use a systems approach to improve the quality and safety of care
  • participate in organisational quality and safety activities, including critical incident reviews
  • address racism in organisations, including those affecting Aboriginal and Torres Strait Islander peoples and Māori (tangata whenua)

Teaching and learning

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • evaluate their own professional practice
  • demonstrate learning behaviour and skills in educating junior colleagues
  • contribute to the generation of knowledge
  • maintain professional continuing education standards

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • recognise the limits of personal expertise, and involve other professionals as needed
  • use information technology appropriately as a resource for modern medical practice

Research

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • analyse opportunities, threats, benefits, costs, and risks
  • undertake research on organisational change
  • implement management models and organisational theory

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • source data on options for priority setting
  • use appropriate secure information technology to store and access data

Cultural safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • apply principles of cultural awareness, respect, and safety, and ensure that services are inclusive of and relevant to the community
  • mitigate the influence of their own culture and beliefs on interactions with communities and decision making

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • acknowledge the social, economic, cultural, and behavioural factors influencing health, both at individual and population levels

Ethics and professional behaviour

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • respect the roles and expertise of other health professionals and relevant stakeholders
  • ensure that documentation and the use of social media and emerging technologies is consistent with ethical and legal obligations
  • demonstrate awareness of financial and other conflicts of interest

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • recognise the responsibility to protect and advance the health and wellbeing of individuals and communities
  • maintain the confidentiality of documentation

Judgement and decision making

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • demonstrate understanding of the operation of relevant organisations, including public health, health care, disability support, research, teaching, policy, and other organisations influencing public health
  • demonstrate understanding of optimal governance structures, election and appointment processes, and responsibilities and accountabilities of board and committee members
  • gather and synthesise relevant information to inform decisions in the context of organisational management
  • demonstrate the ability to make, and take accountability for, decisions in the context of organisational management

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • demonstrate growing understanding of organisational governance

Leadership, management, and teamwork

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • lead and manage strategic planning, including business case development
  • lead and manage operational planning
  • lead and manage evaluation of a public health program
  • recruit, train, performance manage, motivate, and discharge staff
  • manage organisational change
  • manage a project, organisation, health service, or business unit
  • develop and manage a budget, including understanding accounting principles, financial reports, budget planning, and ongoing review and reporting processes
  • use processes for job enhancement, recognition, and dispute resolution
  • manage / mediate conflict
  • demonstrate comprehension of budget development and management, including understanding accounting principles, financial reports, budget planning, and ongoing review and reporting processes
  • take a coordinated systems approach to all management tasks
  • determine and analyse options, and act within short timelines
  • act on financial information
  • critically analyse financial statements and business cases

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • attend relevant meetings regularly
  • use available tools, under supervision, to build skills in chairing meetings
  • use spreadsheets effectively
  • prepare for and conduct meetings in a well-organised and time-efficient manner
  • work effectively as a member of multidisciplinary teams or other professional groups
  • have knowledge of business and operational processes
  • demonstrate an awareness of business, financial, and operational processes

Health policy, systems, and advocacy

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • maintain good relationships with health agencies and services
  • apply the principles of efficient and equitable allocation of resources to meet individual, community, and national health needs
  • use effective methods of advocacy appropriate to the issues being considered and the organisational context

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • describe the value and role of different organisations within the healthcare system