Entrustable Professional Activities

LG7: Emergency and longitudinal care

Learning Goal 7

Emergency and longitudinal care

Manage emergencies and coordinate the longitudinal care of patients with chronic illness and/or long-term health issues

This activity requires the ability to:

  • recognise and assess patients requiring urgent care that may be seen in the sexual health setting, and facilitate patients’ care in a timely manner
  • recognise and manage anaphylaxis, and perform basic life support according to resuscitation council guidelines
  • manage chronic and advanced conditions, complications, disabilities, and comorbidities
  • develop management plans and goals in consultation with patients, families, and/or carers
  • facilitate patients’ and/or families’ and/or carers’ self-management and self-monitoring
  • collaborate with other care providers
  • ensure continuity of care
  • engage with the broader health policy context

Professional practice framework domain

Medical expertise

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • regularly assess and review care plans for patients with chronic conditions and disabilities based on short- and long-term clinical and quality of life goals, including people living and aging with HIV
  • ensure patients contribute to their needs assessments and care planning
  • monitor treatment outcomes, effectiveness, and adverse events
  • coordinate patients’ management in a multidisciplinary team environment, including collaborating with other specialties as required
  • systematically identify causes of acute deterioration in health status and levels of physical and cognitive functioning
  • ensure appropriate initial management of emergencies, such as anaphylaxis
  • ensure appropriate referral for emergency ongoing care
  • provide urgent care when required and appropriate

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • assess patients’ knowledge, beliefs, concerns, and daily behaviours related to their chronic condition and/or disability and its management
  • provide documentation on patients’ presentation, management, and progress, including key points of diagnosis and decision making, to inform coordination of care
  • recognise seriously unwell patients requiring immediate care
  • identify potential causes of current deterioration, and comply with escalation protocols
  • facilitate initial tests to assist in diagnosis and develop management plans for immediate treatment

Communication

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • encourage patients’ self-management through education to take greater responsibility for their care, and support problem solving
  • encourage patients’ access to self-monitoring devices and assistive technologies
  • communicate with multidisciplinary team members, and involve patients in that dialogue
  • negotiate realistic treatment goals, and determine and explain the expected prognoses and outcomes
  • employ communication strategies appropriate for younger patients or those with cognitive difficulties
  • explain the situation to patients in a sensitive and supportive manner, avoiding jargon and confirming their understanding
  • determine the level of health literacy of individual patients and their level of understanding of agreed care decisions

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • provide healthy lifestyle advice and information to patients on the importance of self-management
  • work in partnership with patients, and motivate them to comply with agreed care plans
  • demonstrate communication skills to sufficiently support the function of multidisciplinary teams
  • if possible, determine patients’ understanding of their diseases and what they perceive as the most desirable goals of care
  • triage patients requiring urgent care

Quality and safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • use innovative models of chronic disease care, using telehealth and digitally integrated support services
  • review medicine use and ensure patients understand safe medication administration to prevent errors
  • support patients’ self-management by balancing between minimising risk and helping patients to become more independent
  • participate in quality improvement processes impacting on patients’ abilities to undertake normal activities of daily living
  • identify evidence-based practice gaps using clinical indicators, and implement changes to improve patients’ outcomes
  • coordinate and encourage innovation, and objectively evaluate improvement initiatives for outcomes and sustainability
  • analyse adverse incidents and sentinel events to identify system failures and contributing factors

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • participate in continuous quality improvement processes and clinical audits on chronic disease management
  • identify activities that may improve patients’ quality of life
  • evaluate the quality and safety processes implemented within the workplace, and identify gaps in their structure

Teaching and learning

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • contribute to the development of clinical pathways for chronic diseases management and comorbidities, including people living and aging with HIV, based on current clinical guidelines
  • educate patients to recognise and monitor their symptoms, and undertake strategies to assist their recovery
  • mentor and train others to enhance team effectiveness
  • provide constructive feedback to junior colleagues to contribute to improvements in individuals’ skills
  • seek guidance and feedback from healthcare teams to reflect on encounters and improve future patients’ care

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • use clinical practice guidelines for chronic diseases management
  • contribute to team education, including education for junior colleagues

Research

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • prepare reviews of literature on patients' encounters to present at journal club meetings
  • search for and critically appraise evidence to resolve clinical areas of uncertainty
  • evaluate the value of treatments in terms of relative and absolute benefits, cost, potential patient harm, and feasibility
  • evaluate the applicability of the results of clinical studies to the circumstances of individual patients, especially those with multiple comorbidities
  • specify research evidence to the needs of individual patients

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • search literature using problem / intervention / comparison / outcome (PICO) format
  • recognise appropriate use of review articles
  • use information from credible sources to aid in decision making
  • refer to evidence-based clinical guidelines and protocols on acutely unwell patients
  • demonstrate an understanding of the limitations of the evidence and the challenges of applying research in daily practice

Cultural safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • encourage patients from culturally and linguistically diverse backgrounds to join local networks to receive the support needed for long-term self-management
  • negotiate health care decisions in a culturally appropriate way by considering variation in family structures, cultures, religion, or belief systems, particularly in the priority groups seen in sexual health medicine
  • integrate culturally appropriate care of Aboriginal and Torres Strait Islander peoples and Māori into patients’ management
  • consider cultural, ethical, and religious values and beliefs in leading multidisciplinary teams

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • provide culturally safe chronic disease management
  • practise cultural competency appropriate for the community serviced
  • proactively identify barriers to care access

Ethics and professional behaviour

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • share information about patients’ health care, consistent with privacy laws and confidentiality and professional guidelines
  • use consent processes for the release and exchange of health information
  • assess patients’ decision-making capacity, and appropriately identify and use alternative decision makers
  • consider the consequences of delivering treatment that is deemed futile, directing to other care as appropriate
  • facilitate interactions within multidisciplinary teams respecting values, encouraging involvement, and engaging all participants in decision making
  • demonstrate critical reflection on personal beliefs and attitudes, including how these may affect patient care and health care policy

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • share information between relevant service providers
  • acknowledge and respect the contribution of health professionals involved in patients’ care
  • communicate medical management plans as part of multidisciplinary plans
  • establish, where possible, patients’ wishes and preferences about care
  • contribute to building a productive culture within teams

Judgement and decision making

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • implement stepped care pathways in the management of chronic diseases and disabilities
  • recognise patients’ needs in terms of both internal resources and external support on long-term health care journeys
  • recognise the need for escalation of care, and escalate to appropriate staff or services
  • integrate evidence related to questions of diagnosis, therapy, prognosis, risks, and cause into clinical decision making

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • recognise personal limitations and seek help in an appropriate way when required
  • involve additional staff to assist in a timely fashion when required

Leadership, management, and teamwork

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • coordinate whole-person care through involvement in all stages of patients’ care journeys
  • use a multidisciplinary approach across services to manage patients with chronic diseases and disabilities
  • develop collaborative relationships with patients, families, carers, and a range of health professionals
  • work collaboratively with staff in the emergency department, intensive care, and other subspecialty inpatient units when relevant

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • participate in multidisciplinary care for patients with chronic diseases and disabilities, including organisational and community care, on a continuing basis, appropriate to patients’ context
  • encourage an environment of openness and respect to lead effective teams

Health policy, systems, and advocacy

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • use health screening for early intervention and chronic diseases management
  • assess alternative models of care delivery to patients with chronic diseases and disabilities
  • participate in government initiatives for chronic disease management to reduce hospital admissions and improve patients’ quality of life
  • help patients access initiatives and services for patients with chronic diseases and disabilities
  • use a considered and rational approach to the responsible use of resources, balancing costs against outcomes
  • prioritise patients’ care based on need, and consider available resources
  • demonstrate understanding of the social determinants of sexual health and wellbeing, such as financial impact, stable housing, education and literacy, transport, and accessibility
  • collaborate with other specialist colleagues to develop policies and protocols for areas of need

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • demonstrate awareness of government initiatives and services available for patients with chronic diseases and disabilities, and display knowledge of how to access them
  • understand the systems for the escalation of care for deteriorating patients
  • understand the role of clinician leadership and advocacy in appraising and redesigning systems of care that lead to better patient outcomes