Entrustable Professional Activities

LG8: Longitudinal care

Learning Goal 8

Longitudinal care

Manage and coordinate the longitudinal care of patients with chronic illness, disability, and/or long-term health issues

This activity requires the ability to:

  • develop management plans and goals in consultation with patients, carers, and/or families
  • identify and address any barriers to meeting patients’ goals
  • manage chronic and advanced conditions, complications, disabilities, and comorbidities
  • obtain and coordinate appropriate subspecialist advice, integrating and incorporating this into management plans in a holistic and considered manner
  • support holistic patient-centred care through the entirety of their illness / health condition
  • continually reassess and revise management plans and/or goals within the context of patient progress
  • collaborate with other care providers
  • ensure continuity of care
  • facilitate patients’ and/or families’ and/or carers’ self-management and self-monitoring
  • engage with the broader health policy context

Professional practice framework domain

Medical expertise

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • assess and review care plans for patients with chronic conditions and disabilities, based on short- and long-term clinical and quality of life goals
  • provide documentation on patients’ presentation, management, and progress, including key points of diagnosis and decision making, to inform coordination of care
  • make planning decisions that incorporate patients’ wishes and priorities
  • develop comprehensive management plans for patients with complex care needs and their carers
  • incorporate primary and secondary preventative approaches into care plans
  • integrate screening and preventive health with ongoing medical care
  • monitor treatment outcomes, effectiveness, and adverse events
  • follow up patients with complex disease post admission and referral
  • carefully consider patient-specific factors, conflicting medical priorities, and patients’ goals and wishes when deciding how and when to incorporate specialist management advice
  • identify and safely navigate necessary transitions in patients’ care
  • recognise the presence of life-limiting conditions, and the potential implications of this for patients and families

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • integrate histories and examinations to generate accurate problem lists, and independently initiate appropriate management
  • integrate information from and provide leadership and direction to the multidisciplinary healthcare team
  • assess patients’ knowledge, beliefs, concerns, and daily behaviours related to their chronic condition and/or disability and its management
  • accurately and succinctly contribute to medical record entries on histories, examinations, and management plans

Communication

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • encourage patients’ self-management through education to take greater responsibility for their care, and support problem solving
  • counsel patients on the impacts of the disease and/or treatment on fertility, driving, and employment
  • liaise with employers, education providers, and licensing authorities to safely manage illness or impairment when indicated
  • explain remedial risk factors and intervention strategies to patients and carers
  • discuss risks and benefits of proposed management plans with patients in an appropriate way
  • encourage patients’ access to self-monitoring devices and assistive technologies
  • use motivational interviewing to encourage self-care and lasting behavioural change in patients
  • adapt communication techniques used to build and maintain clinical rapport with patients, including interpreters where appropriate
  • actively listen to patients
  • incorporate appropriate LGBTQIA+ safe language, including gender affirming language
  • communicate effectively with multidisciplinary team members, and involve patients in that dialogue
  • define discharge / handover endpoints during treatment planning
  • communicate regularly with other specialist providers who are directly involved in ongoing management
  • seek appropriate advice through accurate communication of the clinical question and patient-specific context when needed
  • synthesise and communicate all relevant specialist input into patients’ care
  • provide effective communication of assessments, management plans, and outcomes of care to all relevant healthcare providers
  • check quality and accuracy of reports or documentation generated by others and technologies, including artificial intelligence-informed large language models
  • discuss sensitive and highly emotive issues with patients, such as poor prognosis, medical futility, and advanced care planning
  • demonstrate the ability to constructively navigate conflict situations with patients

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • provide healthy lifestyle advice and information on the importance of self-management to patients
  • work in partnership with patients, and motivate them to participate in and adhere to agreed care plans

Quality and safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • use innovative models of chronic disease care, such as telehealth and digitally integrated support services
  • review medicine use, and ensure patients understand safe medication administration to prevent errors
  • support patients’ self-management by balancing between minimising risk and helping them become more independent
  • participate in quality improvement processes impacting on patients’ abilities to undertake normal activities of daily living
  • calibrate practise through attendance at morbidity and mortality meetings, and collegiate case discussion
  • ensure evidence-based care by remaining up to date with current medical literature
  • independently plan and undertake continuous professional development

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • participate in continuous quality improvement processes and clinical audits on chronic disease management
  • identify activities that may improve patients’ quality of life

Teaching and learning

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • independently plan and undertake continuous professional development
  • contribute to the development of clinical pathways for chronic diseases management, based on current clinical guidelines
  • educate patients to recognise and monitor their symptoms, and undertake strategies to assist their recovery
  • actively seek to educate junior team members during daily practice by using available opportunities for teaching and encouraging curiosity for learning

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • use clinical practice guidelines for chronic diseases management

Research

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • use information from a variety of sources to synthesise management plans
  • prepare reviews of literature on patients’ encounters to present at journal club meetings
  • maintain up-to-date knowledge of relevant medical literature, and apply evidence-based practice when formulating patient management plans
  • search for and critically appraise evidence to resolve clinical areas of uncertainty
  • seek expert advice from colleagues when medical literature is lacking
  • use epidemiological and public care research in the context of individual patients with chronic complex illness

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • search literature using problem / intervention / comparison / outcome (PICO) format
  • recognise appropriate use of review articles

Cultural safety

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • ensure care plans are culturally safe and feasible in local circumstances
  • integrate culturally safe care of Aboriginal and Torres Strait Islander peoples and Māori into care planning and patient management
  • encourage patients from culturally and linguistically diverse backgrounds to join local networks to receive the support needed for long-term self-management
  • reflect critically on internal and systemic bias, including how these may impact patient care, and take active steps to minimise these in practice
  • actively offer use of interpreters and translated resources
  • refer to specialised services when available
  • consider whether the location for patient consultation is safe, and adjust accordingly
  • recognise the potential for differing cultural needs, especially during discharge planning, family meetings, and discussions about advanced care planning and end-of-life care
  • ensure use of patients’ preferred names and terms of address

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • provide culturally safe chronic disease management

Ethics and professional behaviour

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • share information about patients’ health care, consistent with privacy laws and professional guidelines on confidentiality
  • use consent processes for the release and exchange of health information
  • assess patients’ decision-making capacity, and appropriately identify and use alternative decision makers

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • share information between relevant service providers
  • acknowledge and respect the contribution of health professionals involved in patients’ care

Judgement and decision making

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • implement stepped care pathways in the management of chronic diseases and disabilities
  • recognise patients’ needs in terms of both internal resources and external support on long-term health care journeys
  • prioritise and rationalise treatment for frail patients
  • refer patients to appropriate supportive services
  • identify patients who will benefit from a rehabilitative approach
  • appropriately time and proactively manage escalations or transitions of care

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • recognise personal limitations and seek help in an appropriate way when required

Leadership, management, and teamwork

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • coordinate whole-person care through involvement in all stages of patients’ care journeys
  • work with community multidisciplinary teams and primary care health professionals to facilitate effective patient care
  • use rehabilitation resources to maximise ability to return to education, employment, and independence after illness
  • work with general practitioners and screening services to ensure patients with chronic disease also present for routine preventive measures
  • develop collaborative relationships with patients, families, carers, and a range of health professionals
  • identify roles within the chronic disease care team, and conduct collaborative case conferences as needed
  • maintain a level of supervision and task delegation to other staff members

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • participate in multidisciplinary care for patients with chronic diseases and disabilities, including organisational and community care, on a continuing basis, appropriate to patients’ context

Health policy, systems, and advocacy

confident
Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

  • be proactive in identifying and removing barriers to access health care
  • recognise the multifactorial inequity that exists in accessing health care, and use available and novel strategies to overcome this
  • advocate for patients to be able to meet their goals when feasible, within the healthcare system and the wider community
  • be familiar with institutional support frameworks and options when advocating for patients or disadvantaged populations
  • use health screening for early intervention and chronic disease management
  • assess and initiate alternative models of care delivery
  • participate in government initiatives for chronic diseases management to reduce hospital admissions and improve patients’ quality of life
  • help patients with chronic diseases and disabilities access initiatives and services
  • develop systems that allow regular comprehensive assessments of all patients and completion of care-related tasks

direction
Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

  • demonstrate awareness of government initiatives and services available for patients with chronic diseases and disabilities, and display knowledge of how to access them