
Management is a role made up of an essential set of skills, including communication, self-reflection and conflict management. This course provides information about the whole role, and skills for best managing others. It is a detailed set of modules that allow you to investigate your own methods, and provides strategies for self-improvement. Change management is an essential skill to acquire, and the principles of this are addressed. Methods on how to run a successful meeting are outlined, along with how to recruit the right person for your team. A relevant explanation of the Work Health & Safety Act 2011 with case studies to enhance understanding.
- The role of manager and managing others
- Understanding self and managing relationships
- Change management, meetings and conflict management
- Recruitment, selection and workplace health and safety