Curriculum standards
| Site: | RACP Online Learning |
| Course: | Advanced Training Curricula |
| Book: | Curriculum standards |
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| Date: | Saturday, 29 November 2025, 12:06 AM |
Description
Advanced Training in Clinical Pharmacology
About this resource
The new Advanced Training in Clinical Pharmacology curriculum consists of curriculum standards and learning, teaching, and assessment (LTA) programs.
This resource outlines the curriculum standards for Advanced Training in Clinical Pharmacology for trainees and supervisors. The curriculum standards should be used in conjunction with the Advanced Training in Clinical Pharmacology LTA programs.
Download the curriculum standards PDFLG1: Competencies
Competencies outline the expected professional behaviours, values and practices that trainees need to achieve by the end of training.
Competencies are grouped by the 10 domains of the professional practice framework.
Competencies will be common across training programs.
Medical expertise
Professional standard. Physicians apply knowledge and skills informed by best available current evidence in the delivery of high-quality, safe practice to facilitate agreed health outcomes for individual patients and populations.
Knowledge. Apply knowledge of the scientific basis of health and disease to the diagnosis and management of patients.
Synthesis. Gather relevant data via age- and context- appropriate means to develop reasonable differential diagnoses, recognising and considering interactions and impacts of comorbidities.
Diagnosis and management. Develop diagnostic and management plans that integrate an understanding of individual patient circumstances, including psychosocial factors and specific vulnerabilities, epidemiology, and population health factors in partnership with patients, families, whānau and/or carers, and in collaboration with the healthcare team.
Communication
Professional standard. Physicians collate information, and share this information clearly, accurately, respectfully, responsibly, empathetically, and in a manner that is understandable.
Physicians share information responsibly with patients, families, carers, colleagues, community groups, the public, and other stakeholders to facilitate optimal health outcomes.
Effective communication. Use a range of effective and appropriate verbal, nonverbal, written and other communication techniques, including active listening.
Communication with patients, families, and carers. Use collaborative, effective, and empathetic communication with patients, families, and carers.
Communication with professionals and professional bodies. Use collaborative, respectful, and empathetic clinical communication with colleagues, other health professionals, professional bodies, and agencies.
Written communication. Document and share information about patients to optimise patient care and safety.
Privacy and confidentiality. Maintain appropriate privacy and confidentiality and share information responsibly
Quality and safety
Professional standard. Physicians practice in a safe, high quality manner within the limits of their expertise.
Physicians regularly review and evaluate their own practice alongside peers and best practice standards and conduct continuous improvement activities.
Patient safety. Demonstrate a safety focus and continuous improvement approach to own practice and health systems.
Harm prevention and management. Identify and report risks, adverse events, and errors to improve healthcare systems.
Quality improvement. Participate in quality improvement activities to improve quality of care and safety of the work environment.
Patient engagement. Enable patients to contribute to the safety of their care.
Teaching and learning
Professional standard. Physicians demonstrate a lifelong commitment to excellence in practice through continuous learning and evaluating evidence.
Physicians foster the learning of others in their profession through a commitment to mentoring, supervising, and teaching.1
Lifelong learning. Undertake effective self-education and continuing professional development.
Self-evaluation. Evaluate and reflect on gaps in own knowledge and skills to inform self-directed learning.
Supervision. Provide supervision for junior colleagues and/or team members.
Teaching. Apply appropriate educational techniques to facilitate the learning of colleagues and other health professionals.
Patient education. Apply appropriate educational techniques to promote understanding of health and disease amongst patients and populations.
References
1. Adapted from Richardson D, Oswald A, Chan M-K, Lang ES, Harvey BJ. Scholar. In: Frank JR, Snell L, Sherbino J, editors. The Draft CanMEDS 2015 Physician Competency Framework – Series IV. Ottawa: The Royal College of Physicians and Surgeons of Canada; 2015 March.
Research
Professional standard. Physicians support creation, dissemination and translation of knowledge and practices applicable to health.
They do this by engaging with and critically appraising research, and applying it in policy and practice to improve the health outcomes of patients and populations.
Evidence-based practice. Critically analyse relevant literature and refer to evidence-based clinical guidelines and apply these in daily practice.
Research. Apply research methodology to add to the body of medical knowledge and improve practice and health outcomes.
Cultural safety*
Professional standard: Physicians engage in iterative and critical self-reflection of their own cultural identity, power, biases, prejudices and practising behaviours. Together with the requirement of understanding the cultural rights of the community they serve, this brings awareness and accountability for the impact of the physician’s own culture on decision-making and healthcare delivery. It also allows for an adaptive practice where power is shared between patients, family, whānau and/or community and the physician, to improve health outcomes.
Physicians recognise the patient and population’s rights for culturally safe care, including being an ally for patient, family, whānau and/or community autonomy and agency over their decision-making. This shift in the physician’s perspective fosters collaborative and engaged therapeutic relationships, allows for strength-based (or mana-enhanced) decisions, and sharing of power with the recipient of the care, optimising health care outcomes.
Physicians critically analyse their environment to understand how colonialism, systemic racism, social determinants of health and other sources of inequity have and continue to underpin the healthcare context. Consequently, physicians then can recognise their interfacing with, and contribution to, the environment in which they work to advocate for safe, more equitable and decolonised services and create an inclusive and safe workplace for all colleagues and team members of all cultural backgrounds.
Critical reflection. Engage in iterative and critical self-reflection and demonstrate cultural safety in the context of their own cultural identity, power, biases, prejudices and practising behaviours.
Allyship. Recognise the patient and population’s rights to culturally safe care, including being an ally for patient, family, whānau and/or community autonomy and agency over their decision-making.
Inclusive communication. Apply culturally safe communication, acknowledging the sharing of power, and cultural and human rights to enable patients, families and whānau to engage in appropriate patient care decisions.
Culturally safe environment. Contribute to a culturally safe learning and practice environment for patients and team members. Respect patients may feel unsafe in the healthcare environment.
*The RACP has adopted the Medical Council of New Zealand’s definition of cultural safety. Cultural safety can be defined as:2
- the need for doctors to examine themselves and the potential impact of their own culture on clinical interactions and healthcare service delivery.
- the commitment by individual doctors to acknowledge and address any of their own biases, attitudes, assumptions, stereotypes, prejudices, structures, and characteristics that may affect the quality of care provided.
- the awareness that cultural safety encompasses a critical consciousness where health professionals and healthcare organisations engage in ongoing self-reflection and self-awareness and hold themselves accountable for providing culturally safe care, as defined by the patient and their communities.
References
2. Curtis et al. “Why cultural safety rather than cultural competency is required to achieve health equity”. International Journal for Equity in Health (2019) 18:174
Ethics and professional behaviour
Professional standard. Physicians’ practice is founded upon ethics, and physicians always treat patients and their families, communities and populations in a caring and respectful manner.
Physicians demonstrate their commitment and accountability to the health and wellbeing of individual patients, communities, populations and society through ethical practice.
Physicians demonstrate high standards of personal behaviour.
Beliefs and attitudes. Reflect critically on personal beliefs and attitudes, including how these may impact on patient care.
Honesty and openness. Act honestly, including reporting accurately, and acknowledging their own errors.
Patient welfare. Prioritise patients’ welfare and community benefit above self-interest.
Accountability. Be personally and socially accountable.
Personal limits. Practise within their own limits and according to ethical principles and professional guidelines.
Self-care. Implement strategies to maintain personal health and wellbeing.
Respect for peers. Recognise and respect the personal and professional integrity, roles, and contribution of peers.
Interaction with professionals. Interact equitably, collaboratively, and respectfully with other health professionals.
Respect and sensitivity. Respect patients, maintain appropriate relationships, and behave equitably.
Privacy and confidentiality. Protect and uphold patients’ rights to privacy and confidentiality.
Compassion and empathy. Demonstrate a caring attitude towards patients and endeavour to understand patients’ values and beliefs.
Health needs. Understand and address patients’, families’, carers’, and colleagues’ physical and emotional health needs.
Medical and health ethics and law. Practise according to current community and professional ethical standards and legal requirements.
Judgement and decision making
Professional standard. Physicians collect and interpret information, and evaluate and synthesise evidence, to make the best possible decisions in their practice.
Physicians negotiate, implement, and review their decisions and recommendations with patients, their families and carers, and other healthcare professionals.
Diagnostic reasoning. Apply sound diagnostic reasoning to clinical problems to make logical and safe clinical decisions.
Resource allocation. Apply judicious and cost-effective use of health resources to their practice.
Task delegation. Apply good judgement and decision making to the delegation of tasks.
Limits of practice. Recognise their own scope of practice and consult others when required.
Shared decision making. Contribute effectively to team-based decision-making processes.
Leadership, management, and teamwork
Professional standard. Physicians recognise, respect, and aim to develop the skills of others, and engage collaboratively to achieve optimal outcomes for patients and populations.
Physicians contribute to and make decisions about policy, protocols, and resource allocation at personal, professional, organisational, and societal levels.
Physicians work effectively in diverse multidisciplinary teams and promote a safe, productive, and respectful work environment that is free from discrimination, bullying, and harassment.
Managing others. Lead teams, including setting directions, resolving conflicts, and managing individuals.
Wellbeing. Consider and work to ensure the health and safety of colleagues and other health professionals.
Leadership. Act as a role model and leader in professional practice.
Teamwork. Negotiate responsibilities within the healthcare team and function as an effective team member.
Health policy, systems, and advocacy
Professional standard. Physicians apply their knowledge of the nature and attributes of local, national, and global health systems to their own practices. They identify, evaluate, and influence health determinants through local, national, and international policy.
Physicians deliver and advocate for the best health outcomes for all patients and populations.
Health needs. Respond to the health needs of the local community and the broader health needs of the people of Australia and Aotearoa New Zealand.
Prevention and promotion. Incorporate disease prevention, health promotion, and health surveillance into interactions with individual patients and their social support networks.
Equity and access. Work with patients and social support networks to address determinants of health that affect them and their access to needed health services or resources.
Stakeholder engagement. Involve communities and patient groups in decisions that affect them to identify priority problems and solutions.
Advocacy. Advocate for prevention, promotion, equity, and access to support patient and population health needs within and outside the clinical environment.
Resource allocation. Understand the factors influencing resource allocation, promote efficiencies, and advocate to reduce inequities.
Sustainability. Manage the use of healthcare resources responsibly in everyday practice.
Entrustable Professional Activities
Entrustable Professional Activities (EPAs) outline the essential work tasks trainees need to be able to perform in the workplace.
LG2: Team leadership
Team leadership
Lead a team of health professionals
This activity requires the ability to:
- prioritise workload
- manage multiple concurrent tasks
- articulate individual responsibilities, expertise, and accountability of team members
- understand the range of team members’ skills, expertise, and roles
- acquire and apply leadership techniques in daily practice
- collaborate with and motivate team members
- encourage and adopt insights from team members
- act as a role model
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- synthesise information with other disciplines to develop optimal, goal-centred plans for patients
- use evidence-based care to meet the needs of patients or populations
- assess and effectively manage clinical risk in various scenarios
- demonstrate clinical competence and skills by effectively supporting team members
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate adequate knowledge of healthcare issues by interpreting complex information
- assess the spectrum of problems to be addressed
- apply medical knowledge to assess the impact and clinical outcomes of management decisions
- provide coordinated and quality health care for populations or patients as a member of a multidisciplinary team
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- provide support and motivate patients or populations and health professionals by effective communication
- demonstrate a transparent, consultative style by engaging patients, families, carers, relevant professionals and/or the public in shared decision making
- work with patients, families, carers, and other health professionals to resolve conflict that may arise when planning and aligning goals
- demonstrate rapport with people at all levels by tailoring messages to different stakeholders
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- communicate adequately with colleagues
- communicate adequately with patients, families, carers, and/or the public
- respect the roles of team members
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify opportunities to improve care by participating in surveillance and monitoring of adverse events and ‘near misses’
- identify activities within systems to reduce errors, improve patient and population safety, and implement cost-effective change
- place safety and quality of care first in all decision making
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- participate in audits and other activities that affect the quality and safety of patients’ care
- participate in interdisciplinary collaboration to provide effective health services and operational change
- use information resources and electronic medical record technology where available
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- regularly self-evaluate personal professional practice, and implement changes based on the results
- actively seek feedback from supervisors and colleagues on their own performance
- identify personal gaps in skills and knowledge, and engage in self-directed learning
- maintain current knowledge of new technologies, health care priorities and changes of patients’ expectations
- teach competently by imparting professional knowledge
- manage and monitor learner progress, providing regular assessment and feedback
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- accept feedback constructively, and change behaviour in response
- recognise the limits of personal expertise, and involve other health professionals as needed
- demonstrate basic skills in facilitating colleagues’ learning
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate culturally competent relationships with professional colleagues and patients
- demonstrate respect for diversity and difference
- take steps to minimise unconscious bias, including the impact of gender, religion, cultural beliefs, and socioeconomic background on decision making
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate awareness of cultural diversity and unconscious bias
- work effectively and respectfully with people from different cultural backgrounds
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- promote a team culture of shared accountability for decisions and outcomes
- encourage open discussion of ethical and clinical concerns
- respect differences of multidisciplinary team members
- understand the ethics of resource allocation by aligning optimal patients and organisational care
- effectively consult with stakeholders, achieving a balance of alternative views
- acknowledge personal conflicts of interest and unconscious bias
- act collaboratively to resolve behavioural incidents and conflicts such as harassment and bullying
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- support ethical principles in clinical decision making
- maintain standards of medical practice by recognising the health interests of patients or populations as primary responsibilities
- respect the roles and expertise of other health professionals
- work effectively as a member of a team
- promote team values of honesty, discipline, and commitment to continuous improvement
- demonstrate understanding of the negative impact of workplace conflict
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- evaluate health services and clarify expectations to support systematic, transparent decision making
- make decisions when faced with multiple and conflicting perspectives
- ensure medical input to organisational decision making
- adopt a systematic approach to analysing information from a variety of specialties to make decisions that benefit health care delivery
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- monitor services and provide appropriate advice
- review new health care interventions and resources
- interpret appropriate data and evidence for decision making
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- combine team members' skills and expertise in delivering patient care and/or population advice
- develop and lead effective multidisciplinary teams by developing and implementing strategies to motivate others
- build effective relationships with multidisciplinary team members to achieve optimal outcomes
- ensure all members of the team are accountable for their individual practice
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- understand the range of personal and other team members’ skills, expertise, and roles
- acknowledge and respect the contribution of all health professionals involved in patients’ care
- participate effectively and appropriately in multidisciplinary teams
- seek out and respect the perspectives of multidisciplinary team members when making decisions
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- engage in appropriate consultation with stakeholders on the delivery of health care
- advocate for the resources and support for healthcare teams to achieve organisational priorities
- influence the development of organisational policies and procedures to optimise health outcomes
- identify the determinants of health of the population, and mitigate barriers to access to care
- remove self-interest from solutions to health advocacy issues
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- communicate with stakeholders within the organisation about health care delivery
- understand methods used to allocate resources to provide high-quality care
- promote the development and use of organisational policies and procedures
LG3: Supervision and teaching
Supervision and teaching
Supervise and teach professional colleagues
This activity requires the ability to:
- provide work-based teaching in a variety of settings
- teach professional skills
- create a safe and supportive learning environment
- plan, deliver, and provide work-based assessments
- encourage learners to be self-directed and identify learning experiences
- supervise learners in day-to-day work, and provide feedback
- support learners to prepare for assessments
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- combine high-quality care with high-quality teaching
- explain the rationale underpinning a structured approach to decision making
- consider the patient-centric view during consultations
- consider the population health effect when giving advice
- encourage the learner to consider the rationale and appropriateness of investigation and management options
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- teach learners using basic knowledge and skills
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- establish rapport and demonstrate respect for junior colleagues, medical students, and other health professionals
- communicate effectively when teaching, assessing, and appraising learners
- actively encourage a collaborative and safe learning environment with learners and other health professionals
- encourage learners to tailor communication as appropriate for different patients, such as younger or older people, and different populations
- support learners to deliver clear, concise, and relevant information in both verbal and written communication
- listen and convey information clearly and considerately
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate accessible, supportive, and compassionate behaviour
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- support learners to deliver quality care while maintaining their own wellbeing
- apply lessons learnt about patient safety by identifying and discussing risks with learners
- assess learners’ competence, and provide timely feedback to minimise risks to care
- maintain the safety of patients and organisations involved with education, and appropriately identify and action concerns
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- observe learners to reduce risks and improve health outcomes
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate knowledge of the principles, processes, and skills of supervision
- provide direct guidance to learners in day-to-day work
- work with learners to identify professional development and learning opportunities based on their individual learning needs
- offer feedback and role modelling
- participate in teaching and supervision of professional development activities
- encourage self-directed learning and assessment
- develop a consistent and fair approach to assessing learners
- tailor feedback and assessments to learners’ goals
- seek feedback and reflect on own teaching by developing goals and strategies to improve
- establish and maintain effective mentoring through open dialogue
- support learners to identify and attend formal and informal learning opportunities
- recognise the limits of personal expertise, and involve others appropriately
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate basic skills in the supervision of learners
- apply a standardised approach to teaching, assessment, and feedback without considering individual learners’ needs
- implement teaching and learning activities that are misaligned to learning goals
- adopt a teaching style that discourages learner self-directedness
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- clarify junior colleagues’ research project goals and requirements, and provide feedback regarding the merits or challenges of proposed research
- monitor the progress of learners’ research projects regularly, and may review research projects prior to submission
- support learners to find forums to present research projects
- encourage and guide learners to seek out relevant research to support practice
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- guide learners with respect to the choice of research projects
- ensure that the research projects planned are feasible and of suitable standards
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- role model a culturally appropriate approach to teaching
- encourage learners to seek out opportunities to develop and improve their own cultural safety
- encourage learners to consider culturally appropriate care of Aboriginal and Torres Strait Islander peoples and Māori into patients’ management
- consider cultural, ethical, and religious values and beliefs in teaching and learning
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- function effectively and respectfully when working and teaching with people from different cultural backgrounds
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- apply principles of ethical practice to teaching scenarios
- act as a role model to promote professional responsibility and ethics among learners
- respond appropriately to learners seeking professional guidance
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate professional values, including commitment to high-quality clinical standards, compassion, empathy, and respect
- provide learners with feedback to improve their experiences
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- prioritise workloads and manage learners with different levels of professional knowledge or experience
- link theory and practice when explaining professional decisions
- promote joint problem solving
- support a learning environment that allows for independent decision making
- use sound and evidence-based judgement during assessments and when giving feedback to learners
- escalate concerns about learners appropriately
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- provide general advice and support to learners
- use health data logically and effectively to investigate difficult diagnostic problems
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- maintain personal and learners’ effective performance and continuing professional development
- maintain professional, clinical, research, and/or administrative responsibilities while teaching
- create an inclusive environment whereby learners feel part of the team
- help shape organisational culture to prioritise quality and work safety through openness, honesty, shared learning, and continued improvement
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate the principles and practice of professionalism and leadership in health care
- participate in mentor programs, career advice, and general counselling
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- advocate for suitable resources to provide quality supervision and maintain training standards
- explain the value of health data in the care of patients or populations
- support innovation in teaching and training
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- incompletely integrate public health principals into teaching and practice
LG4: Quality improvement
Quality improvement
Identify and address failures in health care delivery
This activity requires the ability to:
- identify and report actual and potential (‘near miss’) errors
- conduct and evaluate system improvement activities
- adhere to best practice guidelines
- audit clinical guidelines and outcomes
- contribute to the development of policies and protocols designed to protect patients and enhance health care
- monitor one’s own practice and develop individual improvement plans
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use population health outcomes to identify opportunities for improvement in delivering appropriate care
- regularly review patients’ or population health outcomes to identify opportunities for improvement in delivering appropriate care
- evaluate environmental and lifestyle health risks, and advocate for healthy lifestyle choices
- use standardised protocols to adhere to best practice and prevent the occurrence of medication errors and related harms
- regularly monitor personal professional performance
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- contribute to processes on identified opportunities for improvement
- recognise the importance of prevention and early detection in clinical practice
- use local guidelines to assist patient care decision making
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- support patients to have access to, and use, easy-to-understand, high-quality information about health care
- support patients to share decision making about their own health care, to the extent they choose
- assist patients’ access to their health information, as well as complaint and feedback systems
- discuss with patients any safety and quality concerns they have relating to their care
- implement the organisation’s open disclosure policy
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate awareness of the evidence for consumer engagement and its contribution to quality improvement in health care
- apply knowledge of how health literacy might affect the way patients or populations gain access to, understand, and use health information
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate safety skills, including infection control, adverse event reporting, and effective clinical handover
- participate in organisational quality and safety activities, including morbidity and mortality reviews, clinical incident reviews, root cause analyses, and corrective action preventative action plans
- participate in systems for surveillance and monitoring of adverse events and ‘near misses’, including reporting such events
- ensure that identified opportunities for improvement are raised and reported appropriately
- use clinical audits and registries of data on patients’ experiences and outcomes, learnings from incidents, and complaints to improve health care
- explain health data sources and the influence of bias
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate understanding of a systematic approach to improving the quality and safety of health care
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- translate quality improvement approaches and methods into practice
- participate in professional training in quality and safety to ensure a contemporary approach to safety system strategies
- supervise and manage the performance of junior colleagues in the delivery of high-quality, safe care, and identify strategies to address underperformance
- resolve conflicts within a team
- teach clinical pharmacology at both undergraduate and postgraduate level
- prepare, deliver, and evaluate teaching in a variety of different modes
- design a structured framework for virtual teaching and remote supervision techniques that align with the growing reliance on digital communication tools in the education sector
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- work within organisational quality and safety systems for the delivery of clinical care
- use opportunities to learn about safety and quality theory and systems
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- prepare a research protocol for approval by a human research ethics committee
- critically review clinical trial or research protocols against national standards
- design, conduct, and complete a research study, including ethics application, full report, and/or publication
- complete a peer review of a manuscript submitted for publication
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- understand that patient participation in research is voluntary and based on an appropriate understanding about the purpose, methods, demands, risks, and potential benefits of the research
- prepare an ethics application for a drug trial
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- undertake professional development opportunities that address the impact of cultural bias on health outcomes
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- communicate effectively with patients from culturally and linguistically diverse backgrounds
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- align improvement goals with the priorities of the organisation
- contribute to developing an organisational culture that enables and prioritises patients’ safety and quality
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- comply with professional regulatory requirements and codes of conduct
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use decision-making support tools, such as guidelines, protocols, pathways, and reminders
- analyse and evaluate current care processes to improve care delivery
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- access information and advice from other health practitioners to identify, evaluate, and improve patients’ care management
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- formulate and implement quality improvement strategies as a collaborative effort involving all key health professionals
- support multidisciplinary team activities to lower patients’ risk of harm, and promote interdisciplinary programs of education
- actively involve clinical pharmacists in the medication-use process
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate attitudes of respect and cooperation among members of different professional teams
- partner with clinicians and managers to ensure patients receive appropriate care and information on their care
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- participate in all aspects of the development, implementation, evaluation, and monitoring of governance processes
- participate regularly in multidisciplinary meetings where quality and safety issues are standing agenda items, and where innovative ideas and projects for improving care are actively encouraged
- measure, analyse, and report a set of specialty-specific process of care and outcome clinical indicators, and a set of generic safety indicators
- contribute to the working of a drug committee
- work with patients to promote shared decision making, the patient voice, and inclusivity in relation to research and quality improvement projects
- take part in the design and implementation of the organisational systems for:
- clinical education and training
- defining the scope of clinical practice
- performance monitoring and management
- safety and quality education and training
- supporting the development of local drug policy
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- maintain a dialogue with service managers about issues that affect patients’ care
- contribute to relevant organisational policies and procedures
- help shape an organisational culture that prioritises safety and quality through openness, honesty, learning, and quality improvement
- participate in the development or maintenance of paediatric formularies
LG5: Clinical assessment and management
Clinical assessment and management
Clinically assess and manage the ongoing care of patients
This activity requires the ability to:
- identify and access sources of relevant information about patients
- obtain patient histories, including comprehensive medication histories
- examine patients
- synthesise findings to develop provisional and differential diagnoses
- discuss findings with patients
- generate management plans
- present findings to other health professionals
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- elicit accurate, organised, and problem-focused medical histories, considering risk factors, including medication adherence and physical and psychosocial components
- perform full physical examinations to establish the nature and extent of problems, including toxicities and overdoses
- demonstrate initial assessment and management of suicide risk, mental capacity, and mental health status in poisoned patients
- synthesise and interpret findings from histories, examinations, and investigations, integrate data from wearables, and devise the most likely diagnoses for clinical management
- assess the severity of problems, likelihood of complications, and clinical outcomes
- develop management plans based on relevant guidelines, and consider the balance of benefit and harm by taking patients’ personal sets of circumstances into account, including substance use or dependence
- produce expert clinical / scientific reports
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- take patient-centred histories, considering psychosocial factors
- perform accurate physical examinations
- recognise and correctly interpret abnormal findings
- synthesise pertinent information to direct the clinical encounter and diagnostic categories
- develop appropriate management plans
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- communicate openly, listen, and take patients’ concerns seriously, giving them adequate opportunity to ask questions
- provide information to patients to enable them to make fully informed decisions from various diagnostic, therapeutic, and management options
- communicate clearly, effectively, respectfully, and promptly with other health professionals involved in patients’ care
- work in partnership with patients to construct medicine optimisation plans to address complex prescribing needs
- communicate complex prescribing issues and proposed management choices to patients and their healthcare providers
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- anticipate, read, and respond to verbal and nonverbal cues
- demonstrate active listening skills
- communicate patients’ situations to colleagues, including senior clinicians
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate safety skills, including infection control and pharmacovigilance activities, including adverse event reporting and effective clinical handover
- recognise and effectively deal with aggressive and violent patient behaviours through appropriate training
- obtain informed consent before undertaking any investigation or providing treatment (except in an emergency)
- ensure patients are informed of the material risks associated with any part of proposed investigations or management plans
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- take precaution against assaults from confused or agitated patients, ensuring appropriate care of patients
- document history and physical examination findings, and synthesise with clarity and completeness
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- set defined objectives for clinical teaching encounters, and solicit feedback on mutually agreed goals
- regularly reflect upon and self-evaluate professional development
- obtain informed consent before involving patients in teaching activities
- turn clinical activities into an opportunity to teach, appropriate to the setting
- provide poisons advice for common poisons exposures
- communicate and teach pharmacokinetic principles to other staff, and apply to specific patients
- participate in ongoing education about new drugs on the market, updates in pharmacotherapy guidelines, and emerging evidence in drug therapy
- use resources for learning about global differences in drug availability and regulatory considerations
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- deliver teaching considering learners’ level of training
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- search for, find, compile, analyse, interpret, and evaluate information relevant to the research subject
- appropriately contribute to drug evaluation committees
- write submissions to ethics committees
- stay informed and up to date on advances in research and best practice clinical care
- participate in conduct of randomised control trials
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- refer to guidelines and medical literature to assist in clinical assessments when required
- demonstrate an understanding of the limitations of evidence and the challenges of applying research in daily practice
- explain the safety requirements of research subjects
- retrieve and interpret the literature on more complex issues
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use plain-language patient education materials, and demonstrate cultural and linguistic sensitivity
- demonstrate effective and culturally safe communication and care for Aboriginal and Torres Strait Islander peoples, Māori, and members of other cultural groups
- use a professional interpreter, health advocate, or a family or community member to assist in communication with patients, and understand the potential limitations of each
- acknowledge patients’ beliefs and values, and how these might impact on health
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- display respect for patients’ cultures, and attentiveness to social determinants of health
- display an understanding of at least the most prevalent cultures in society, and an appreciation of their sensitivities
- appropriately access interpretive or culturally focused services
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate professional values, including compassion, empathy, respect for diversity, integrity, honesty, and partnership to all patients
- hold information about patients in confidence, unless the release of information is required by law or public interest
- assess patients’ capacity for decision making, involving a proxy decision maker appropriately
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate professional conduct, honesty, and integrity
- consider patients’ decision-making capacity
- identify patients’ preferences regarding management and the role of families in decision making
- not advance personal interest or professional agendas at the expense of patient or social welfare
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- apply knowledge and experience to identify patients’ problems, making logical, rational decisions, and acting to achieve positive outcomes for patients
- use a holistic approach to health, considering comorbidity, uncertainty, and risk
- use the best available evidence for the most effective therapies and interventions to ensure quality care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate clinical reasoning by gathering focused information relevant to patients’ care
- recognise personal limitations and seek help in an appropriate way when required
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- work effectively as a member of multidisciplinary teams to achieve the best health outcomes for patients, including with laboratory scientists
- demonstrate awareness of colleagues in difficulty, and work within the appropriate structural systems to support them while maintaining patient safety
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- share relevant information with members of the healthcare team
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- participate in health promotion, disease prevention and control, screening, and reporting notifiable diseases
- aim to achieve optimal cost-effective patient care to allow maximum benefit from the available resources
- aim to incorporate environmentally sustainable service delivery
- advocate for patients when there are escalating concerns for their deteriorating condition
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- identify and navigate components of the healthcare system relevant to patients’ care
- identify and access relevant community resources to support patients’ care
LG6: Management of transitions in care
Management of transitions in care
Manage the transition of patient care between health professionals, providers, and contexts
This activity requires the ability to:
- manage transitions of patients’ care to ensure the optimal continuation of care between providers
- identify the appropriate care providers and other stakeholders with whom to share patient information
- exchange pertinent, contextually appropriate, and relevant patient and medication-related information
- perform this activity in multiple settings, appropriate to clinical pharmacology, including ambulatory, critical care, inpatient, and laboratory settings
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- facilitate an optimal transition of care for patients between settings with reference to pharmacotherapy and therapeutics
- identify and manage key risks for patients during transition, especially involving high-risk medicines
- anticipate possible changes in patients’ conditions and medication regimens, and provide recommendations on how to manage them
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- understand the details of patients’ conditions, illness severity, medication management, and potential emerging issues, with appropriate actions
- provide accurate summaries of patients’ information and medications with accurate identification of problems or potential therapeutic misadventure during transitions of care
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- write relevant and detailed medical record entries, including clinical assessments, medication reconciliation, and management plans
- write comprehensive and accurate summaries of care, including discharge summaries, clinic letters, and transfer documentation
- initiate and maintain verbal communication with other health professionals, when required
- communicate with patients about transitions of care, and engage and support these parties in decision making
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- communicate clearly with clinicians and other caregivers
- use standardised verbal and written templates to improve the reliability of information transfer and prevent errors and omissions
- communicate accurately and in a timely manner to ensure effective transitions between settings, and continuity and quality of care
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify patients at risk of adverse events at transition of care, and mitigate this risk
- use electronic tools (where available) to securely store and transfer patient and medication-related information
- use consent processes, including written consent if required, for the release and exchange of information
- explain the medicolegal context of written communications
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- ensure that handover is complete, or work to mitigate risks if incomplete
- ensure all outstanding results or procedures are followed up by receiving units and clinicians
- keep patients’ information secure, adhering to relevant legislation regarding personal information and privacy
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- integrate clinical education in handover sessions and other transition of care meetings
- tailor clinical education to the level of the professional parties involved
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- take opportunities to teach junior colleagues during handover, as necessary
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- communicate with careful consideration to health literacy, language barriers, and culture regarding patient preferences, and whether they are realistic and possible, respecting patient choices
- examine the variations in medication management and the resulting outcomes among Aboriginal and Torres Strait Islander peoples and Māori, and members of other cultural groups
- recognise the timing, location, privacy, and appropriateness of sharing information with patients and their families or carers
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- include relevant information regarding patients’ cultural or ethnic background in handovers, and whether an interpreter is required
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- disclose and share only contextually appropriate medical and personal information
- demonstrate understanding of the clinical, ethical, and legal rationale for information disclosure
- share information about patients’ health care in a manner consistent with privacy laws and professional guidelines on confidentiality
- demonstrate understanding of the additional complexity related to some types of information, such as genetic information and blood-borne virus status, and seek appropriate advice about disclosure of such information
- interact in a collegiate and collaborative way with professional colleagues during transitions of care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- maintain respect for patients and other health professionals, including respecting privacy and confidentiality
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- ensure patients’ care is in the most appropriate facility, setting, or provider
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- use a structured approach to consider and prioritise patients’ issues
- recognise personal limitations and seek help in an appropriate way when required
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- share the workload of transitions of care appropriately, including delegation
- demonstrate understanding of the medical governance of patient care, and the differing roles of team members
- show respect for the roles and expertise of other health professionals, and work effectively as a member of professional teams
- ensure that multidisciplinary teams provide the opportunity for patients’ engagement and participation when appropriate
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise factors that impact the transfer of care, and help subsequent health professionals understand the issues to continue care
- work to overcome the potential barriers to continuity of care, appreciating the role of handover in overcoming these barriers
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- contribute to processes for managing risks, and identify strategies for improvement in transitions of care, particularly in relation to medication regimens
- engage in organisational processes to improve transitions of care, such as oversight of governance, auditing, and quality improvement
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- factor transport issues and costs to patients into arrangements for transferring patients to other settings
LG7: Longitudinal care
Longitudinal care
Manage and coordinate the longitudinal care of patients with chronic conditions, disability, and/or long-term health issues
This activity requires the ability to:
- develop management plans and goals in consultation with patients
- manage chronic and advanced conditions, complications, disabilities, and comorbidities
- collaborate with other care providers
- ensure continuity of care
- facilitate patients’ self-management and self-monitoring
- engage with the broader health policy context
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- regularly assess and review care plans for patients with chronic comorbidities, multimorbidity, and disabilities, based on short- and long-term clinical and quality of life goals
- provide documentation on patients’ presentation, management, and progress, including key points of diagnosis and decision making, to inform coordination of care
- ensure patients contribute to their needs assessments and care planning
- monitor treatment outcomes, effectiveness, and adverse events
- identify the use of tools used by allied health to assess function in care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- assess patients’ knowledge, beliefs, concerns, and daily behaviours related to their chronic condition and/or disability and its management
- contribute to medical record entries on histories, examinations, and management plans in a way that is accurate and sufficient as a member of multidisciplinary teams
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- encourage patients’ self-management through education to take greater responsibility for their care, and support problem solving
- encourage patients’ access to self-monitoring devices and assistive technologies
- communicate with multidisciplinary team members, including remotely, and involve patients in that dialogue
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- provide healthy lifestyle advice and information to patients on the importance of self-management
- work in partnership with patients, and motivate them to comply with agreed care plans
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use innovative models of chronic disease care, using telehealth and digitally integrated support services
- review medicine use, and ensure patients understand safe medication administration to prevent errors
- support patients’ self-management by balancing between minimising risk and helping them become more independent
- participate in quality improvement processes impacting on patients’ abilities to undertake normal activities of daily living
- stay informed and up to date on advances in research and best practice clinical care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- participate in continuous quality improvement processes and clinical audits on chronic disease management
- identify activities that may improve patients’ quality of life
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- contribute to the development of clinical pathways for chronic diseases management based on current clinical guidelines
- educate patients to recognise and monitor their symptoms, and undertake strategies to assist their recovery
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- use clinical practice guidelines for chronic diseases management
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- prepare reviews of literature on patients’ encounters to present at journal club meetings
- search for and critically appraise evidence to resolve clinical areas of uncertainty
- recognise appropriate use of review articles
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- search literature using problem / intervention / comparison / outcome (PICO) format
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- encourage patients from culturally and linguistically diverse backgrounds to join local networks to receive the support needed for long-term self-management
- recognise that input may be required from cultural and diverse backgrounds, such as representatives in the community
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- provide culturally safe chronic disease management
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- share information about patients’ health care, consistent with privacy laws and confidentiality and professional guidelines
- use consent processes for the release and exchange of health information
- assess patients’ decision-making capacity, and appropriately identify and use alternative decision makers
- identify that the least restrictive treatment options may require flexibility in medical management, and innovative solutions may be required
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- share information between relevant service providers
- acknowledge and respect the contribution of health professionals involved in patients’ care
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- implement stepped care pathways in the management of chronic diseases and disabilities
- recognise patients’ needs in terms of both internal resources and external support on long-term health care journeys
- recognise that decision making is often team based, with input from multidisciplinary team members
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise personal limitations and seek help in an appropriate way when required
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- coordinate whole-person care for patients with multimorbidity through involvement in all stages of patients’ care journeys
- use a multidisciplinary approach across services to manage patients with chronic diseases and disabilities
- develop collaborative relationships with patients and a range of health professionals
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- participate in multidisciplinary care for patients with chronic diseases and disabilities, including organisational and community care, on a continuing basis, appropriate to patients’ context
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use health screening for early intervention and chronic diseases management
- assess alternative models of care delivery to patients with chronic conditions and disabilities
- participate in government initiatives for chronic diseases management to reduce hospital admissions and improve patients’ quality of life
- help patients access initiatives and services for patients with chronic conditions and disabilities
- review transitional care and community initiatives from non-governmental and government organisations to bridge hospital-to-home care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate awareness of government initiatives and services available for patients with chronic diseases and disabilities, and display knowledge of how to access them
LG8: Communication with patients
Communication with patients
Discuss diagnoses, problems, and management plans with patients
This activity requires the ability to:
- select suitable contexts, and include other team members
- adopt a patient-centred perspective, including adjusting for cognition, language, culture, and disabilities
- select and use appropriate modalities and communication strategies
- structure conversations intentionally
- negotiate mutually agreed management plans
- verify patients’ understanding of information conveyed
- develop and implement plans to ensure actions occur
- ensure conversations are documented
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- anticipate and be able to correct any misunderstandings patients may have about their conditions and/or risk factors
- inform patients of all aspects of their clinical management, including assessments and investigations, and give them adequate opportunity to question or refuse interventions and treatments
- seek to understand the concerns and goals of patients, and plan management in partnership with them
- provide information to patients to enable them to make informed decisions about diagnostic, therapeutic, and management options
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- apply knowledge of the scientific basis of health and disease to the management of patients
- demonstrate an understanding of clinical problems being discussed
- formulate management plans in partnership with patients
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use appropriate communication strategies and modalities for communication, such as emails, face-to-face, or phone calls
- elicit patients’ views, concerns, and preferences, promoting rapport
- provide information to patients in plain language, avoiding jargon, acronyms, and complex medical terms
- use a health care interpreter where appropriate
- ensure sensory aids are used if available, such as amplifiers or hearing aids
- encourage questions, and answer them to the degree that is desired by the patient
- ask patients to share their thoughts or explain their management plans in their own words, to verify understanding
- encourage shared decision making
- convey information considerately and sensitively to patients, seeking clarification if unsure of how best to proceed
- recognise the role of family or carers, and, when appropriate, encourage patients to involve their family or carers in decisions about their care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- select appropriate modes of communication
- engage patients in discussions, avoiding the use of jargon
- check patients’ understanding of information
- adapt communication style in response to patients’ age, developmental level, and cognitive, physical, cultural, socioeconomic, and situational factors
- collaborate with patient liaison officers or patient advocates as required
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- discuss with patients their condition and the available management options, including potential benefits and harms
- provide information to patients in a way they can understand before asking for their consent
- consider capacity for decision making and consent
- recognise and take precautions where patients may be vulnerable, such as issues of child protection, self-harm, or elder abuse
- participate in processes to manage patients’ complaints
- stay informed and up to date on advances in research and best practice clinical care
- explain limitations, lack of, and evolving evidence for certain conditions or treatments
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- inform patients of the material risks associated with proposed management plans
- treat information about patients as confidential
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- obtain informed consent or other valid authority before involving patients in teaching, and recheck patients’ consent periodically during the teaching session
- manage patients’ negative experiences resulting from teaching sessions
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- obtain informed consent or other valid authority before involving patients in teaching
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- provide information to patients that is based on guidelines issued by the National Health and Medical Research Council and/or Health Research Council of New Zealand
- provide information to patients in a way they can understand before asking for their consent to participate in research or clinical trials
- obtain an informed consent or other valid authority before involving patients in research and clinical trials
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- refer to evidence-based clinical guidelines, and acknowledge the limitations of evidence
- demonstrate an understanding of the limitations of the evidence and the challenges of applying research in daily practice
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate effective and culturally safe communication with Aboriginal and Torres Strait Islander peoples and Māori
- effectively communicate with members of other cultural groups by meeting patients’ specific language, cultural, and communication needs
- use qualified health care interpreters or cultural interpreters to help meet patients’ communication needs
- provide plain language and culturally appropriate written materials to patients when possible
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- identify when to use interpreters
- allow enough time for communication across linguistic and cultural barriers
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- encourage and support patients to be well informed about their health, and to use information wisely when they make decisions
- encourage and support patients in caring for themselves and managing their health
- demonstrate respectful, professional relationships with patients
- prioritise honesty, patients’ welfare, and community benefit above self-interest
- develop a high standard of personal conduct, consistent with professional and community expectations
- support patients’ rights to seek second / expert opinions
- manage relationships or potential conflicts of interest with external agencies or industry members
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- respect the preferences of patients
- communicate appropriately, consistent with the context, and respect patients’ needs and preferences
- maximise patient autonomy, and support their decision making
- avoid sexual, intimate, and/or financial relationships with patients
- exercise caution with the use of social media
- demonstrate a caring attitude towards patients
- respect patients, including protecting their rights to privacy and confidentiality (in and out of the workplace, such as on social media)
- behave equitably towards all, irrespective of gender, age, culture, socioeconomic status, sexual preferences, beliefs, contribution to society, illness-related behaviours, or the illness itself
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- communicate effectively with team members involved in patients’ care, and with patients
- discuss medical assessments, treatment plans, and investigations with patients and primary care teams, working collaboratively with all
- discuss patients’ care needs with healthcare team members to align them with the appropriate resources
- facilitate an environment in which all team members feel they can contribute and their opinion is valued
- communicate accurately and succinctly, and motivate others on the healthcare team
- evaluate controversial issues and make effective decisions that balance efficacy, safety, ethics, and cost
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- answer questions from team members
- summarise, clarify, and communicate responsibilities of healthcare team members
- keep healthcare team members focused on patient outcomes
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- collaborate with other services, such as community health centres and consumer organisations, to help patients navigate the healthcare system
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- communicate with and involve other health professionals as appropriate
LG9: Prescribing
Prescribing
Prescribe therapies tailored to patients’ needs and conditions
This activity requires the ability to:
- adhere to the principles of quality use of medicines, including scheduled medications
- take and interpret medication histories
- consider principles of personalised medicine approaches, such as concentration-guided dosing, in order to optimise medicine use
- choose medicines based on an understanding of pharmacology, taking into consideration age, benefits, comorbidities, potential drug interactions, and risks
- communicate with patients about the benefits and risks of proposed therapies and appropriate non-drug therapies
- provide instructions on medication administration effects and side effects
- monitor medicines for efficacy and safety, and deprescribe where appropriate
- collaborate with pharmacists
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify the patients’ disorders requiring pharmacotherapy
- consider non-pharmacologic therapies
- elicit comprehensive drug histories, including complementary and alternative medicines (CAM)
- apply principles of pharmacodynamics and pharmacokinetics to drug dosing regimens
- consider age, allergies, chronic disease status, frailty, lifestyle factors, organ impairments, patient preference, pharmacogenomics, potential drug interactions, and therapeutic objectives prior to prescribing new medications
- use pharmacokinetic equations to derive basic pharmacokinetic parameters
- review patients’ drug concentrations, considering clinical condition, dosing history, and other factors that may affect interpretations of drug concentrations, such as age, lactation, pregnancy, and weight
- predict the pharmacology and possible effects of a drug group from an understanding of its mechanism of action, including possible drug reactions
- plan for follow-up and monitoring, and interpret the interpatient variability and factors contributing to it
- consider critically reviewing medicines at each visit, deprescribing where appropriate, in discussion with patients and other relevant stakeholders
- assess and introduce new medicines
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- be aware of potential side effects and practical prescription points, such as medication compatibility and monitoring in response to therapies
- select medicines for common conditions accurately, appropriately, and safely
- demonstrate understanding of the benefits, contraindications, dosage, drug interactions, rationale, risks, and side effects
- identify and manage adverse events
- interpret laboratory data
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- discuss and evaluate the benefits, rationale, and risks of treatment options, making decisions in partnership with patients
- write complete, clear, legible, and legal prescriptions in plain language, and include specific indications for the anticipated duration of therapy
- educate patients about the expected outcomes, intended use, and potential side effects for each prescribed medication, addressing the common, rare, and serious side effects at the time of prescribing to improve patients’ adherence to pharmacotherapy
- describe how the medication should and should not be administered, including any important relationships to food, time of day, other medicines being taken, and advice to carers administering medication, where appropriate
- ensure patients’ understanding by repeating back pertinent information, such as when to return for monitoring and whether therapy continues after this single prescription
- identify patients’ concerns and expectations, and explain how medicines might affect their everyday lives
- advise on off-label and unlicensed medication use
- explore strategies to improve patient adherence, especially in chronic disease management
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- discuss and explain the rationale for treatment options with patients
- explain the benefits and burdens of therapies, considering patients’ individual circumstances
- write clearly legible scripts or charts using generic names of the required medication in full, including mg / kg / dose information and all legally required information
- seek further advice from experienced clinicians or pharmacists when appropriate
- use and advise about adherence aids
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- review medicines regularly to reduce non‑adherence, and monitor treatment effectiveness, possible side effects, and drug interactions, ceasing unnecessary medicines
- perform complex medication reviews, and provide advice on judicious prescribing
- review medication charts and make suggestions to reduce inappropriate polypharmacy, drug interactions, and adverse drug reactions
- use electronic prescribing tools where available, and access electronic drug references to prevent errors caused by drug interactions and poor handwriting
- prescribe new medicines only when they have been demonstrated to be safer or more effective at improving patient-oriented outcomes than existing medicines
- participate in clinical audits to improve prescribing behaviour, including an approach to polypharmacy and prescribing cascade
- evaluate and act upon drug prescription, dispensing, or administration errors
- report suspected adverse events to the Therapeutic Goods Administration or Medsafe, and record it in patients’ medical records
- develop evidence-based prescribing guidelines
- stay informed and up to date on advances in research and best practice clinical care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- check the dose before prescribing
- monitor side effects and/or adverse drug reactions of prescribed medicines
- identify medication errors and institute appropriate measures
- use electronic prescribing systems safely
- rationalise medicines to avoid polypharmacy
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use continuously updated software for computers and electronic medication management programs
- use appropriate guidelines and evidence-based medicine resources to maintain a working knowledge of current medicines, keeping up to date on new medicines
- ensure patients understand management plans, including adherence issues
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- undertake continuing professional development to maintain currency with prescribing guidelines
- reflect on prescribing, and seek feedback from a supervisor
- promote safe prescribing for children
- discuss prescribing errors
- contribute to formulary maintenance
- deliver clinical pharmacology teaching materials to undergraduate and postgraduate students
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- critically appraise research material to ensure any new medicine improves patient-oriented outcomes more than older medicines, and not just more than placebo
- use sources of independent information about medicines that provide accurate summaries of the available evidence on new medicines
- analyse concentration-effect data
- conduct and evaluate drug utilisation studies
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- make therapeutic decisions according to the best evidence
- recognise where evidence is limited, compromised, or subject to bias or conflict of interest
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- explore patients’ understanding of and preferences for non-pharmacological and pharmacological management
- offer patients effective choices based on their expectations of treatment, health beliefs, and cost
- interpret and explain information to patients at the appropriate level of their health literacy
- anticipate queries to help enhance the likelihood of medicines being taken as advised
- ensure appropriate information is available at all steps of the medicine management pathway
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- appreciate patients’ cultural and religious backgrounds, attitudes, and beliefs, and how these might influence the acceptability of pharmacological and non-pharmacological management approaches
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- provide information to patients about prescribed medicines and:
- how to take the medicine
- potential side effects
- what the medicine does
- what the medicine is for
- when it should be stopped
- make prescribing decisions based on good safety data when the benefits outweigh the risks involved
- demonstrate understanding of the ethical implications of pharmaceutical industry-funded research and marketing
- explain the legislative and regulatory controls for drugs of abuse
- adjust prescribing practices to accommodate the growing occurrence of multimorbidity and polypharmacy in ageing populations
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- consider the efficacy of medicines in treating illnesses, including the relative merits of different non-pharmacological and pharmacological approaches
- follow regulatory and legal requirements and limitations regarding prescribing
- follow organisational policies regarding pharmaceutical representative visits and drug marketing
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use a systematic approach to select treatment options
- use medicines safely, judiciously, and effectively to get the best possible results
- choose suitable medicines only if medicines are considered necessary and will benefit patients
- prescribe medicines appropriately to patients’ clinical needs, in doses that meet their individual requirements, for a sufficient length of time, with the lowest cost to them
- evaluate new medicines in relation to their possible efficacy and safety profile for individual patients
- recognise the opposing viewpoints and pressures involved to market and subsidise new drugs
- assess pharmacodynamic variation over time, and how this impacts clinical decisions
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise personal limitations and seek help in an appropriate way when required
- consider the following factors for all medicines:
- contraindications
- cost to patients and the community
- funding and regulatory considerations
- generic versus brand medicines
- interactions
- risk-benefit analysis
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- interact with medical, pharmacy, and nursing staff to ensure safe and effective medicine use
- act as a liaison between laboratory scientists and clinicians on matters related to drug concentrations
- collaborate with laboratory scientists in matters relating to paediatric drug concentrations
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- work collaboratively with pharmacists
- participate in medication safety and morbidity and mortality meetings
- participate in drug and therapeutics committees
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- choose medicines in relation to comparative efficacy, safety, and cost-effectiveness against medicines already on the market
- use electronic clinical decision support
- support national initiatives around safe and effective use of medicines, including immunisation
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- prescribe in accordance with the organisational policy
- explain the structure of medicine regulatory and health technology assessment bodies
LG10: Investigations
Investigations
Select, organise, and interpret investigations
This activity requires the ability to:
- select, plan, and use evidence-based clinically appropriate investigations
- prioritise patients receiving investigations (if there is a waiting list)
- evaluate the anticipated value of investigations
- work in partnership with patients to facilitate choices that are right for them
- provide aftercare for patients (if needed)
- interpret the results and outcomes of investigations
- communicate the outcome of investigations to patients
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- choose evidence-based investigations, and frame them as an adjunct to comprehensive clinical assessments
- assess patients’ concerns, and determine the need for specific tests that are likely to result in overall benefit
- develop plans for investigations, identifying their roles and timing
- recognise and correctly interpret abnormal findings, considering patients’ specific circumstances, and act accordingly
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- provide rationale for investigations
- understand the significance of abnormal test results, and act on these
- consider patient factors and comorbidities
- consider age-specific reference ranges
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- explain to patients the potential benefits, burdens, costs, risks, and side effects of each option, including the option to have no investigations
- use clear and simple language, and check that patients understand the terms used and agree to proceed with proposed investigations
- identify patients’ concerns and expectations, providing adequate explanations on the rationale for individual test ordering
- confirm whether patients have understood the information they have been given and whether they need more information before deciding
- use written or visual material or other aids that are accurate and up to date to support discussions with patients
- explain findings or possible outcomes of investigations to patients
- provide information that patients may find distressing in a considerate way
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- discuss the benefits, complications, indications, and risks of investigations with patients before ordering investigations
- explain the results of investigations to patients
- arrange investigations, providing accurate and informative referrals, and liaise with other services where appropriate
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify adverse outcomes that may result from proposed investigations, focusing on patients’ individual situations
- evaluate information presented regarding medicines
- stay informed and up to date on advances in research and best practice clinical care
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- consider safety aspects of investigations when planning them
- seek help with interpretation of test results for less common tests or indications or unexpected results
- evaluate laboratory performance via internal and external quality assurance activities, focusing on precision and accuracy
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- use appropriate guidelines, evidence sources, and decision support tools
- participate in clinical audits to improve test ordering strategies for diagnoses and screening
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- undertake professional development to maintain currency with investigation guidelines
- explain the interpretation of therapeutic drug monitoring
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- provide patients with relevant information if a proposed investigation is part of a research program
- obtain written consent from patients if the investigation is part of a research program
- source and apply principles of evidence-based medicine
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- refer to evidence-based clinical guidelines
- consult current research on investigations
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- recognise patients’ views and preferences about any proposed investigations and the adverse outcomes they are most concerned about
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- consider patients’ cultural and religious backgrounds, attitudes, and beliefs, and how these might influence the acceptability of proposed investigations
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- remain within the scope of the authority given by patients (with the exception of emergencies)
- discuss with patients how decisions will be made once the investigation has started and the patient is not able to participate in decision making
- respect patients’ decisions to refuse investigations, even if their decisions may not be appropriate or evidence based
- advise patients there may be additional costs, which they may wish to clarify before proceeding
- explain the expected benefits as well as the potential burdens and risks of any proposed investigations before obtaining informed consent or other valid authority
- demonstrate awareness of complex issues related to genetic information obtained from investigations, and subsequent disclosure of such information
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- identify appropriate proxy decision makers when required
- choose not to investigate in situations where it is not appropriate for ethical reasons
- practise within current ethical and professional frameworks
- practise within own limits, and seek help when needed
- involve patients in decision making regarding investigations, obtaining the appropriate informed consent, including financial consent, if necessary
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- evaluate the benefits, costs, and potential risks of each investigation in a clinical situation
- adjust investigative paths depending on test results received
- consider whether patients’ conditions may get worse or better if no tests are selected
- apply decision-making aids to choose suitable examinations, minimising excessive testing
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- choose the most appropriate investigations for clinical scenarios in discussion with patients
- recognise personal limitations and seek help in an appropriate way when required
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- consider the role other members of the healthcare team might play, and what other sources of information and support are available
- ensure results are checked in a timely manner, taking responsibility for following up results
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate understanding of what parts of investigations are provided by different doctors or health professionals
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- select and justify investigations regarding the pathological basis of disease, appropriateness, utility, safety, and cost effectiveness
- consider resource utilisation through peer review of testing behaviours
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- assess important drug information
LG 11: Clinic management
Clinic management
Manage an outpatient clinic
This activity requires the ability to:
- manage medical consultations, procedures, and treatments
- manage clinic services
- manage time and tasks
- oversee quality improvement activities
- communicate with patients
- liaise with other health professionals and team members
- demonstrate problem-solving skills
- responsibly use public resources
- ensure competent use of technology, such as dictation and video consultation
Professional practice framework domain
Medical expertise
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- effectively identify and address current clinical concerns, as well as longer-term clinical objectives, as appropriate to patients’ context
- evaluate environmental and lifestyle health risks, and advocate for healthy lifestyle choices
- create accurate and appropriately prioritised problem lists in the clinical notes or as part of ambulatory care reviews
- update documentation in a timeframe appropriate to the clinical situation of patients
- liaise with stakeholders, and refer to other services where appropriate
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- demonstrate understanding of the importance of prevention, early detection, health maintenance, and chronic condition management
Communication
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- help patients navigate the healthcare system to improve access to care by collaboration with other services, such as community health centres and consumer organisations
- link patients to specific community-based health programs and group education programs
- ensure accountability and adequate record keeping in line with billing requirements
- avoid over-servicing and inappropriate investigations
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- wherever practical, meet patients’ specific language and communication needs
- facilitate appropriate use of interpreter services and translated materials
- ensure informed financial consent, and discuss relevant out-of-pocket costs
Quality and safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- practise health care that maximises patient safety
- adopt a systematic approach to the review and improvement of professional practice in the outpatient clinic setting
- identify aspects of service provision that may be a risk to patients’ safety
- ensure that patients are informed about fees and charges, and seek financial consent
- foster a culture of continuous quality improvement by proactively evaluating clinic services
- ensure safe storage and retrieval of clinic data
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- take reasonable steps to address issues if patients’ safety may be compromised
- understand a systematic approach to improving the quality and safety of health care
- participate in organisational quality and safety activities, including clinical incident reviews
Teaching and learning
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- evaluate their own professional practice
- demonstrate learning behaviour and skills in educating junior colleagues
- contribute to the generation of knowledge
- maintain professional continuing education standards
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the limits of personal expertise, and involve other professionals as needed to contribute to patients’ care
- use information technology appropriately as a resource for modern medical practice
Research
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- obtain informed consent or other valid authority before involving patients in research
- inform patients about their rights, the purpose of the research, the procedures to be undergone, and the potential risks and benefits of participation before obtaining consent
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- allow patients to make informed and voluntary decisions to participate in research
Cultural safety
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- apply knowledge of the cultural needs of the community served, and how to shape service to those people
- mitigate the influence of own culture and beliefs on interactions with patients and decision making
- adapt practice to improve patient engagement and health outcomes
- identify the need to use official interpreter services appropriately
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- acknowledge the social, economic, cultural, and behavioural factors influencing health, both at individual and population levels
Ethics and professional behaviour
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify and respect the boundaries that define professional and therapeutic relationships
- respect the roles and expertise of other health professionals
- comply with the legal requirements of preparing and managing documentation
- demonstrate awareness of financial and other conflicts of interest
- ensure environmentally and financially sustainable service, responsive to community needs
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the responsibility to protect and advance the health and wellbeing of individuals and communities
- maintain the confidentiality of documentation, and store clinical notes appropriately
- ensure that the use of social media is consistent with ethical and legal obligations
Judgement and decision making
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- integrate prevention, early detection, health maintenance, and chronic condition management, where relevant, into clinical practice
- work to achieve optimal and cost-effective patient care that allows maximum benefit from the available resources
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the appropriate use of human resources, diagnostic interventions, therapeutic modalities, and health care facilities
Leadership, management, and teamwork
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- prepare for and conduct clinical encounters in a well-organised and time-efficient manner
- work effectively as a member of multidisciplinary teams or other professional groups
- document all important discussions with colleagues, multidisciplinary team members, and patients
- review discharge summaries, notes, and other communications written by junior colleagues
- support colleagues who raise concerns about patients’ safety
- develop a comprehensive understanding of crisis management and emergency response in a clinical environment
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- attend relevant clinical meetings regularly
Health policy, systems, and advocacy
Ready to perform without supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate capacity to engage in the surveillance and monitoring of the health status of populations in the outpatient setting
- maintain good relationships with health agencies and services
- apply the principles of efficient and equitable allocation of resources to meet individual, community, and national health needs
- identify funding programs from non-government organisations (NGOs) and government agencies that may benefit the clinic
Requires some supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- explain common population health screening and prevention approaches
Knowledge guides
Knowledge guides (KGs) provide detailed guidance to trainees on the important topics and concepts trainees need to understand to become experts in their chosen specialty.
Trainees are not expected to be experts in all areas or have experience related to all items in these guides.

LG12: Foundations of clinical pharmacology
Epidemiology, pathophysiology, and clinical sciences
Advanced Trainees will have in-depth knowledge of the topics listed under each clinical sciences heading.
For the statistical and epidemiological concepts listed, trainees should be able to describe the underlying rationale, the indications for using one test or method over another, and the calculations required to generate descriptive statistics.
Investigations, procedures, and clinical assessment tools
Advanced Trainees will know the scientific foundation of each investigation and procedure, including relevant anatomy and physiology. They will be able to interpret the reported results of each investigation or procedure.
Advanced Trainees will know how to explain the investigation or procedure to patients14, families, and carers, and be able to explain procedural risk and obtain informed consent where applicable.
Important specific issues
Advanced will identify important specialty-specific issues and the impact of these on diagnosis, management and outcomes.
LG13: Clinical pharmacology by system
Key presentations and conditions
Advanced Trainees will have a comprehensive depth of knowledge of these presentations and conditions.
Less common or more complex presentations and conditions
Advanced Trainees will understand these presentations and conditions.
Advanced Trainees will understand the resources that should be used to help manage patients with these presentations and conditions.
Epidemiology, pathophysiology, and clinical sciences
Advanced Trainees will have a comprehensive depth of knowledge of the principles of the foundational sciences.
Investigations, procedures, and clinical assessment tools
Advanced Trainees will know the scientific foundation of each investigation and procedure, including relevant anatomy and physiology. They will be able to interpret the reported results of each investigation or procedure.
Advanced Trainees will know how to explain the investigation or procedure to patients, families, and carers, and be able to explain procedural risk and obtain informed consent where applicable.
Important specific issues
Advanced Trainees will identify important specialty-specific issues and the impact of these on diagnosis and management and integrate these into care.
LG14: Prescribing
Clinical sciences
Advanced Trainees will describe the principles of the foundational sciences.
Eligibility considerations
Advanced Trainees will assess the patient’s current condition and plan the next steps.
Less common or more complex patient considerations
Advanced Trainees will understand the resources that should be used to help manage patients.
Undertaking therapy
Advanced Trainees will monitor the progress of patients during the therapy.
Post therapy
Advanced Trainees will know how to monitor and manage patients post-therapy.
Important specific issues
Advanced Trainees will identify important specialty-specific issues and the impact of these on diagnosis and management, and integrate these into care.