Curriculum standards
Entrustable Professional Activities
LG12: Clinic management
Clinic management
Manage an outpatient clinic
This activity requires the ability to:
- manage medical procedures and treatments
- manage clinic services
- oversee quality improvement activities
- communicate with patients
- liaise with other health professionals and team members
- demonstrate problem-solving skills
- responsibly use public resources
Professional practice framework domain
Medical expertise
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- effectively identify and address current clinical concerns, as well as longer-term clinical objectives, as appropriate to patients’ context
- evaluate environmental and lifestyle health risks, and advocate for healthy lifestyle choices
- create accurate and appropriately prioritised problem lists in the clinical notes or as part of ambulatory care reviews
- update documentation in a timeframe appropriate to the clinical situation of patients
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the importance of prevention, early detection, health maintenance, and chronic condition management
Communication
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- help patients navigate the healthcare system to improve access to care by collaboration with other services, such as community health centres and consumer organisations
- link patients to specific community-based health programs and group education programs
- write accurate and comprehensive clinical correspondence to patients, referring clinicians, general practitioners, and any other clinicians involved in direct patient care
- incorporate appropriate LGBTQIA+ safe language, including gender affirming language
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- wherever practical, meet patients’ specific language and communication needs
- facilitate appropriate use of interpreter services and translated materials
Quality and safety
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- practice health care that maximises patient safety
- adopt a systematic approach to the review and improvement of professional practice in the outpatient clinic setting
- recognise procedures in the event of managing patients exposed to, or potentially exposed to, an agent of bioterrorism, and contribute to a coordinated public health response
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- take reasonable steps to address issues if patients’ safety may be compromised
- follow a systematic approach to improving the quality and safety of health care
- participate in organisational quality and safety activities, including clinical incident reviews
Teaching and learning
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- evaluate their own professional practice
- maintain professional continuing education standards
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the limits of personal expertise, and involve other professionals as needed to contribute to patients’ care
- use information technology appropriately as a resource for modern medical practice
Research
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- obtain informed consent or other valid authority before involving patients in research
- inform patients about their rights, the purpose of the research, the procedures to be undergone, and the potential risks and benefits of participation before obtaining consent
- provide information in a manner so patients are fully informed when consenting to any research
- use resources to maintain up-to-date knowledge on existing and emerging infectious diseases and infectious disease outbreaks worldwide, and to assist in decision making
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- allow patients to make informed and voluntary decisions to participate in research
- regularly review resources on global infectious disease epidemiology
Cultural safety
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- apply knowledge of the cultural needs of the community being served, and how to shape the service appropriate for those people
- mitigate the influence of own culture and beliefs on interactions with patients and decision making
- adapt practice to improve patient engagement and health outcomes
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- acknowledge the social, economic, cultural, and behavioural factors influencing health, both at individual and population levels
Ethics and professional behaviour
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- identify and respect the boundaries that define professional and therapeutic relationships
- respect the roles and expertise of other health professionals
- comply with the legal requirements of preparing and managing documentation
- demonstrate awareness of financial and other conflicts of interest
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- recognise the responsibility to protect and advance the health and wellbeing of individuals and communities
- maintain the confidentiality of documentation, and store clinical notes appropriately
- ensure that the use of social media and artificial intelligence (AI) is consistent with ethical and legal obligations
Judgement and decision making
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- integrate chronic condition management, early detection, health maintenance, and prevention, where relevant, into clinical practice
- work to achieve optimal and cost-effective patient care that allows maximum benefit from the available resources
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- consider the appropriate use of diagnostic interventions, health care facilities, human resources, and therapeutic modalities
Leadership, management, and teamwork
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- prepare for and conduct clinical encounters in a well-organised and time-efficient manner
- work effectively as a member of multidisciplinary teams or other professional groups
- ensure that all important discussions with colleagues, multidisciplinary team members, and patients are appropriately documented
- review discharge summaries, notes, and other communications written by junior colleagues
- support colleagues who raise concerns about patients’ safety
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- attend relevant clinical meetings regularly
Health policy, systems, and advocacy
Ready to perform without
supervision
Expected behaviours of a trainee who can routinely perform this activity without needing supervision
The trainee will:
- demonstrate capacity to engage in the surveillance and monitoring of the health status of populations in the outpatient setting
- maintain good relationships with health agencies and services, including services in education, early childhood care providers, and adult and paediatric immunisation services
- apply the principles of efficient and equitable allocation of resources to meet individual, community, and national health needs
Requires some
supervision
Possible behaviours of a trainee who needs some supervision to perform this activity
The trainee may:
- review common population health screening and prevention approaches