Curriculum standards

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• use appropriate communication strategies and modalities for communicating with patients, families, whānau, and/or carers
• elicit patients’ views, concerns, and preferences, promoting rapport
• provide information to patients in plain language, avoiding jargon, acronyms, and complex medical terms
• encourage questions, and answer them thoroughly
• ask patients to share their thoughts or explain their management plans in their own words, to verify understanding
• convey information considerately and sensitively to patients, seeking clarification if unsure of how best to proceed
• communicate with children at a developmentally and age-appropriate level and manner
• incorporate appropriate LGBTQIA+ safe language, including gender affirming language
• use an appropriate manner and recommended tools when communicating with adolescents
• communicate with patients individually, as well as with their families, whānau, and/or carers, to encourage patient autonomy, decision making, and preparation for adulthood
• communicate with patients in their preferred manner, including the use of pronouns
• treat children and young people respectfully, and listen to their views
• assess that the information communicated to patients, families, whānau, and/or carers has been understood
• provide gender inclusive care and promotion of equality to patients accessing care (for example, some patients may be apprehensive about accessing care)

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• select appropriate modes of communication
• engage patients in discussions, avoiding the use of jargon
• check patients’ understanding of information
• adapt communication style in response to patients’ age, developmental level, and cognitive, physical, cultural, socioeconomic, and situational factors
• use culturally safe interpreters, if required, when communicating with patients, families, whānau, and/or carers
• collaborate with patient liaison officers as required
• ensure all conversations with patients, families, whānau, carers, and other clinicians are well documented

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• discuss with patients their condition and the available management options, including potential benefits and harms
• provide information to patients in a way they can understand before asking for their consent
• consider young people’s capacity for decision making and consent
• recognise and take precautions where patients may be vulnerable, such as issues of child protection, self-harm, or elder abuse
• participate in processes to manage patients’ complaints

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• inform patients of the material risks associated with proposed management plans
• treat information about patients as confidential

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• discuss the aetiology of diseases, and explain the purpose, nature, and extent of the assessments to be conducted
• obtain informed consent or other valid authority before involving patients in teaching

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• respond appropriately to information sourced by patients, and to patients’ knowledge regarding their condition

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• provide information to patients based on current up-to-date guidelines that are consistent with international best practice (with local variations to account for local populations and local health service needs)
• provide information to patients in a way they can understand before asking for their consent to participate in research
• obtain an informed consent or other valid authority before involving patients in research

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• refer to evidence-based clinical guidelines
• demonstrate an understanding of the limitations of the evidence and the challenges of applying research in daily practice

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• demonstrate effective and culturally safe communication with Aboriginal and Torres Strait Islander peoples and Māori
• effectively communicate with members of other cultural groups by meeting patients’ specific language, cultural, and communication needs
• use qualified language or cultural interpreters to help meet patients’ communication needs
• provide plain language and culturally appropriate written materials to patients when possible

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• identify when to use interpreters
• allow enough time for communication across linguistic and cultural barriers

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• encourage and support patients to be well informed about their health, and to use this information wisely when they make decisions
• encourage and support patients and, when relevant, their families, whānau, and/or carers, in caring for themselves and managing their health
• demonstrate respectful professional relationships with patients
• prioritise honesty, patients’ welfare, and community benefit above self-interest
• develop a high standard of personal conduct, consistent with professional and community expectations
• support patients’ rights to seek second opinions
• consider the zone of parental control and decision making with regards to legal, moral, and ethical considerations when conflicts in management occur between health professionals and families, whānau, and/or carers

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• respect the preferences of patients
• maximise patient autonomy, and support their decision making
• communicate appropriately, consistent with the context, and respect patients’ needs and preferences
• avoid sexual, intimate, and/or financial relationships with patients
• demonstrate a caring attitude towards patients
• respect patients, including protecting their rights to privacy and confidentiality
• behave equitably towards all, irrespective of gender, age, culture, socioeconomic status, sexual preferences, beliefs, contribution to society, illness-related behaviours, or the illness itself
• use social media ethically and according to legal obligations to protect patients’ confidentiality and privacy

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• communicate effectively with team members involved in patients’ care, and with patients, families, whānau, and/or carers
• facilitate an environment in which all team members feel they can contribute and their opinion is valued
• communicate accurately and succinctly, and motivate others on the healthcare team

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• answer questions from team members
• summarise, clarify, and communicate responsibilities of healthcare team members
• keep healthcare team members focused on patient outcomes

Ready to perform without supervision

Expected behaviours of a trainee who can routinely perform this activity without needing supervision

The trainee will:

• collaborate with other services, such as community health centres and consumer organisations, to help patients navigate the healthcare system
• advocate for patients and their families, whānau, and/or carers to seek the support and resources they need

Requires some supervision

Possible behaviours of a trainee who needs some supervision to perform this activity

The trainee may:

• communicate with and involve other health professionals as appropriate