This resource helps identify and overcome common quality and safety challenges in health workplace.
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Working Group
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| Version | 1 |
| Release Date | December 2019 |
This course is designed for clinicians to help them develop skills for communicating effectively with patients about the risks and benefits of treatment options.
Learning Outcomes
- Describe why it is important for clinicians to effectively communicate benefits, harms, trade-offs and uncertainties with patients.
- Explain the inter-relationship between shared decision making, evidence-based medicine and patient-centred care in the context of communicating benefits and harm.
- List key communication skills needed when talking with patients about evidence.
- Explain how to effectively communicate statistical information to patients.
- Outline the role of decision support tools, potential uses and where to locate them.
| Author: | Dr Raquel Newman, BVSc, MANZCVSc (Emergency and critical care), EMA Professor Chris Del Mar, MD, FRACGP, FAFPHM Professor Tammy Hoffmann, BOccThy (Hons), PhD |
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| Contributors and reviewers: | Professor Kirsten McCaffery, BSc (Hons), PhD Dr Natalie Smith, MBBS, BSc (Med), FRCA (1993), FANZCA, Dip Medical Education |
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| Acknowledgements: | Risk Commuincation Project Steering Group Royal Australian College of General Practitioners |
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| Version: | 2 | ||
| Release date: | February, 2018 | Revised date: | N/A |
